Maintained an NPS Score of 61 and remained industry-leading in ISP customer satisfactionĪccelerated expansion of Starry Connect Program to reach more than 47,000 units of public and affordable housing Total serviceable households reached 5.1 million homes, an increase of 40.0% year-over-yearĬustomer relationship penetration reached 1.09%, an increase of 33.0% year-over-year Third Quarter 2021 Operational Highlights:Ĭustomer relationships reached 55,078, up 86.2% year-over-year, including net additions of 7,292 in the quarter Additionally, the company reached a new Starry Connect milestone, expanding its digital equity program in the third quarter to more than 47,000 household units of public and affordable housing, including a new partnership with the New York City Housing Authority, the nation’s largest public housing authority. The company also released its third quarter NPS data which showed the company maintaining its high-level of customer satisfaction. (the “Company” or “Starry”) today released third quarter 2021 operational updates that reflect continued strong momentum in customer relationship growth and network expansion.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |